A.K.A: also known as. Implies that two (2) or more things are actually the same, just with different names.

Backup: a copy of all the company's data (settings, customers, loans, etc.). The system is normally backed up each night at close.

Balance: the current amount of funds available for a cash drawer, bank account, or vault.

Bank Account: location where the company deposits their checks and stores their cash. There may be more than one bank account if desired.

Bill Payment: paying a customer's bill for them.

Callback: a request from the company for kSoft to return a phone call to them.

Cash: readily available funds in the form of bills and coins.

Cash Advance: providing a customer with a specified amount of cash without having them cash a check.

Cash Drawer: location where the company stores their cash. There may be more than one drawer if desired.

CD-ROM Drive: compact disc read-only memory drive. This refers to the location on the computer where a disc is loaded so the computer can read the data that is available on the disc.

Check: a written or printed order for one party to pay another party a specific amount.

Check #: the sequential number on the check. This number is usually located in the upper right corner of the check. A.K.A reference number.

Check Amount: the specified dollar amount the check is written for. A.K.A. face value.

Check Issuer: company or business who has written a check that needs cashed. A.K.A. check payee, maker, or remitter.

Check Payee: company or business who has written a check that needs cashed. A.K.A. check payee, maker, or remitter.

Check Scanner: piece of hardware that allows check information (issuer, routing number, bank account, check number) to be automatically populated when cashing a check.

COM Port: communication port. Hardware that is connected to a computer gets assigned a specific COM port. This specific location links the hardware and the software together. This location can be found through the Device Manager (Control Panel > System > Hardware Tab > Device Manager) after the hardware has been fully installed.

Commercial Customer: customer who cashes checks on behalf of a company.

Company: refers to one of the following: your business, the customer's employer, or a check issuers/payee.

Crystal Reports: software program that is used for reporting purposes. All reports are created in Crystal Reports and may be customized if you have Crystal Reports installed on your computer.

CTR: currency transaction report. These reports are required by the government for any check in the amount of at least $10,000.

Customer: an individual who you cash a check for and/or make a miscellaneous sale to.

Customer Forum: application where kSoft customers can go and post requests, report bugs in the system, and chat with other kSoft customers.

Customer ID: the sequential number that identifies each customer. This is not the customers SSN, but a number assigned to the customer automatically by the system when the customer was created.

Database: location of your company's entire collection of data (settings, customers, cashed checks, etc.). This data is stored and organized in a manner that allows for rapid  search and retrieval.

DBA: doing business as. Most commonly will be the customer's business name if they are self-employed.

Deduction: a sale of an item or service that would ultimately reduce the total cash amount the customer will receive.

Deposit: adding cashed checks to your bank account.

Desktop: the area that is viewable when all windows on your computer screen have been minimized. Icons (including Check Cashing Manger) are usually located on the desktop.

DL: driver's license.

DOB: date of birth.

Driver: file containing vital information that allows the hardware and the computer to communicate. Without the proper driver the hardware will not function properly.

Drop-down: sub-menu that provides various options. These are usually distinguished by a little box with a downward arrow to the right of the field.

EIN: Employer Identification Number or their Federal Tax Identification Number, and is used to identify a business entity.

Employee: the user logged into the program.

Endorsement: printed text on the back of a cashed check (For Deposit Only).

Expense Check: a check written by your company to an outside company to pay for company expenses (office supplies, lunch, equipment, etc).

Face Value: the specified dollar amount the check is written for. A.K.A. check amount.

Fee: a dollar amount charged in addition to the item or service price.

Field: an area on the screen where information or data is either displayed or entered.

Fingerprint: an digital photo of a customers fingertip that is used to identify them.

Fingerprint Reader: piece of hardware that allows the software to take a digital photo of the customer's fingerprint.

Funds: a specified amount of money either in your cash drawer, bank, or vault.

Hardware: electronic devices that work in conjunction with Check Cashing Manager (check scanner, fingerprint reader, webcam, etc.).

ID: a form of identification such as a driver license, social security card, passport, etc.

ID Scanner: optional hardware that scans a form of ID and pre-populates given fields in the Add New Customer process.

Installation: adding the software (including setup) to your computer. Check Cashing Manager and/or any hardware drivers must be installed before the software or hardware will work properly.

Item: something that your company sells (stamps, envelopes, bus pass, etc).

Log: a collection of records for a specific event/transaction.

Main Menu: the toolbar located in the top left corner of Check Cashing Manger. This toolbar contains several menus such as File, Edit, List, etc.

Maker: company or business who has written a check that needs cashed. A.K.A. check issuer, check payee, or remitter.

Manual Transaction: performing a process outside of doing a transaction (manually add a fee after a transaction is complete).

Misc Sale: selling any miscellaneous product offered by your company (stamps, envelopes, bus pass, etc).

MoneyGram: specific company that has been integrated directly with Check Cashing Manager to issue and print money orders.

Money Order: a printed order from your MoneyGram terminal issuing payment of a specified amount to someone specific (company, individual, etc.).

Multiple Location: having more than one store.

NSF: non-sufficient funds. A check is written against an account that does not have enough money available to cover the check.

Online Chat: talking over the internet to another kSoft customer or kSoft Support Technician.

PDF: portable document format. A type of file created by Adobe Systems that makes viewing and printing of the document quick and easy. This is a non-editable format, meaning once a PDF file is created the data on the report can not be changed.

Process: a series of actions that had an end result.

QuickKey: a button on the misc sale screen that represents a item/service for sale.

Rate: a charge per unit on a item or service.

Receipt: written or printed acknowledgement of received goods or transactions performed.

Receipt Printer: specific printer that prints receipts on receipt paper (roll of paper usually 3.5" wide) instead of regular 8.5"x11" sheets.

Record: a collection of related items that have been group together as one unit or item.

Reference #: the sequence number on the check. This number is usually located in the upper right corner of the check. A.K.A. check number.

Register: a set of records containing a list of items or details.

Remit: to submit a form a payment to someone.

Remitter: company or business who has written a check that needs cashed. A.K.A. check issuer, check payee, or maker.

Remote Assistance: a kSoft Support Technician will connect to your computer remotely through LogMeIn Rescue. This gives them control over your computer (they can see exactly what you see and can perform tasks/operations as if it was their computer).

Report: a statement (in summary or detail form) containing a specified set of data.

Restricted: specific customer is not allowed to cash any checks or any checks from a specific check payee are not allowed to be cashed no matter the customer.

Right-Click: the motion of pushing the right most button or section of your mouse. Right-clicking usually provides the user with a list of options.

Sale: the exchange of an item/or service for a specified amount of money.

Server: the computer within the network where all data is stored. This computer allows all other workstations to access the database.

Service: something that your company sells (bill payment, money orders, etc).

Shift: period of time that one employee (user) works.

SSN: social security number.

Store: each physical business location.

Terminal: the computer (workstation) that the transaction took place on.

Transaction: the process or action of doing something that ultimately affects another.

Transfer: the movement of funds between two locations (cash drawer, bank, vault, outside source).

Update: a new version of the software. Features have been changed or added and the update will automatically apply those changes to your program once downloaded and installed.

USB: universal serial bus. It is recommended to backup your system on an external device such as a USB flash drive. These external drives plug into any USB port on your computer.

User: employee logged into the system.

Vault: location where the company stores their excess cash (cash not contained in the cash drawer(s)).

Void: to cancel or reverse a transaction.

Window: any rectangular box on your computer screen that displays program files or data.

Workstation: any computer that is connected to the server.

 

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