Returned Checks

Displays a list of all checks that have been returned by the bank.

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»	Click on any of the column headings to re-sort the list accordingly.

»	The blue check mark in the left hand column indicates that the check was a personal check.

»	Search the records using the four (4) search options at the bottom. To clear any search and return to the entire list, click one of the red X's.

»	Right-click a record to view additional options. Please see the below sections for specific details on each option.

»	Click Close Window to exit out the Browse Returned Checks window.

Print NSF Payment History

NSF Payment History includes the basic check information along with any payment history after it was marked as returned.

print nsf

»	Send Report to Screen: displays the receipt on the screen.

»	Send Report to Fax: fax the receipt to someone.

»	Export to Microsoft Word File: save the receipt as a word document.

»	Send Report to Printer: print the receipt.

»	Email Report: email the receipt to someone.

»	Export to PDF File: save the receipt as a .pdf.

»	Click Close Window to return to the previous screen.

Print Receipt

The receipt contains check details (check #, amount, fees) for each check that was cashed during that transaction. It also lists any misc sales that were performed as well.

print receipt

»	Send Report to Screen: displays the receipt on the screen.

»	Send Report to Fax: fax the receipt to someone.

»	Export to Microsoft Word File: save the receipt as a word document.

»	Send Report to Printer: print the receipt.

»	Email Report: email the receipt to someone.

»	Export to PDF File: save the receipt as a .pdf.

»	Click Close Window to return to the previous screen.

Print Check Detail

The check detail contains several details of the check along with a copy of the check (front and back) if you use a check scanner.

print cc detail

»	Send Report to Screen: displays the receipt on the screen.

»	Send Report to Fax: fax the receipt to someone.

»	Export to Microsoft Word File: save the receipt as a word document.

»	Send Report to Printer: print the receipt.

»	Email Report: email the receipt to someone.

»	Export to PDF File: save the receipt as a .pdf.

»	Click Close Window to return to the previous screen.

Play Video Transaction

When you play a video clip of a transaction, the file opens up in your default video player (usually Windows Media Player).

play video 1

View Check Details

Displays the check details and allows you to make a payment on the returned check.

view check details

»	The details window shows the customer's name, the rate they were charged along with the employee who cashed the check.

Also displayed is the check payee and their phone number at the time of the transaction along with the current information (allows you to see if the company information has changed). If RESTRICTED appears next to the phone number in the Issued By Current Information section, this indicates that this check payee has been restricted for one reason or another.

»	If the check has been deposited the Deposit Information (date, time, and bank) will be displayed.

»	If the check was returned by the bank, the Check Returned by Bank box will be checked and the Date of NSF will be filled in with the date the check was marked as returned. The reason for the return and amount due will also be displayed (if any).

»	A check can be removed from the Returned Checks list by un-checking the Check Returned by Bank box.

»	The Check Returned by Bank button on this screen is not intended to be used to mark a check as returned. To view the returned check process, please see NSF Highlighted Record.

»	Click the Make Payment button to make a payment on returned check (continue below to see details). This can also be done through the Check Cashing Register.

»	The Re-Deposit Details section is used for reporting purposes only. Editing these fields will edit the information found on the Returned Item Listing report.

»	The Transaction Amounts section displays information pertaining to the check such as the face value of the check along with the fee charged and any other deductions. It then does the calculations and displays the actual amount that was given to the customer after the fee and deductions.

»	If you are using a check scanner and there is an image of this check available you can click either the View Check Front or View Check Back button to see the image.

»	Any comments that have been left on this check will be displayed in the Comment box. This field can be edited from here as well.

»	The Check # or Reference # appears at the bottom of the screen.

»	Click Save to save and return to the previous window.

»	Click Cancel to return to the previous window without saving.

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»	Click the Make Payment button to make a NSF check payment.

»	Select the Payment Method and then fill in the Payment Amount.

»	Click Process to continue with the payment.

»	Click Cancel to cancel the payment and return to the previous screen.

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»	Click OK to confirm the payment.

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»	Click Yes to print a receipt.

»	Click No to skip printing a receipt.

* Note: To mark a check as returned, please see NSF Highlighted Record.

Page url: http://www.ksoftcorp.com/help/index.html?returned_checks.htm